Privacy Policy

Jeev Constructions

(a trading brand of Jeev Group Pty Ltd)

Last updated: July 2026

1. Introduction

Jeev Constructions (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose your information when you use our website or engage our services.

We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Our details

Jeev Constructions — a trading brand of Jeev Group Pty Ltd

NSW Contractor Licence: 466622C

2. What information we collect

We only collect information that is reasonably necessary to provide our services.

Information you give us directly:

Name
Phone number
Email address
Property address and suburb
Details about the work you’re enquiring about
Photos of your property or project that you choose to upload
Any other information you provide in enquiries, quotes or correspondence

Information collected automatically when you visit our website:

IP address and general location (suburb/city level)
Browser type and device information
Pages viewed and time spent on the site
How you arrived at our website (e.g. Google search, social media)

We do not collect sensitive information such as health records, financial account details, or government identifiers through this website.

3. How we collect information

We collect personal information when you:

Complete a quote request or contact form on our website
Call or SMS us
Email us
Message us via WhatsApp, Facebook or Instagram
Interact with our AI chat assistant
Engage us to carry out work
Leave a review on our Google Business Profile

4. Why we collect and use your information

Free quotes

We use your information to:

Respond to your enquiry and provide a quote
Arrange and conduct site visits
Carry out construction work you engage us for
Communicate with you about your project, including scheduling and progress updates
Issue invoices and process payments
Photograph work before, during and after completion for your records and our quality documentation
Comply with our legal, insurance and licensing obligations
Improve our website and services
Send you information about our services, where you have consented

5. Project photography

We photograph all projects before, during and after completion. This is standard practice for quality documentation, warranty purposes and insurance.

Copies of your project photos are provided to you
We may use project photos in our marketing (website, social media, print materials)
Photos are of the work itself — we do not identify your name or street address in marketing without your permission
If you do not want photos of your project used in our marketing, tell us and we will not use them

6. Who we share your information with

We do not sell your personal information.

We may share your information with:

Our own team members working on your project
Suppliers and subcontractors where necessary to complete your project (for example, delivering materials to your address)
Local councils and certifiers where approvals are required for your project
Our insurers in connection with a claim
Professional advisers such as accountants and lawyers
Service providers who help us run our business, including website hosting, email, and customer management systems
Government authorities where required by law

7. Third-party services on our website

Our website may use third-party services which collect information under their own privacy policies:

Google Analytics — website usage statistics
Google Business Profile — reviews and business listing
WhatsApp (Meta) — messaging
Facebook and Instagram (Meta) — social media links
AI chat assistant — to answer questions and collect enquiry details

We recommend reviewing the privacy policies of these providers.

8. Cookies

Our website uses cookies — small files stored on your device — to help the site function and to understand how visitors use it.

You can disable cookies through your browser settings, though some parts of the website may not work as intended.

9. Data security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification and disclosure.

This includes secure hosting, restricted access to customer records, and password protection.

No method of transmission over the internet is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. How long we keep your information

We keep personal information only as long as necessary:

Enquiries that don’t proceed: typically 12 months
Completed projects: at least 7 years, as required for tax, warranty, insurance and building record purposes
Marketing contacts: until you unsubscribe

11. Accessing and correcting your information

You have the right to:

Request access to the personal information we hold about you
Request correction of information that is inaccurate, incomplete or out of date
Request deletion of your information, subject to our legal record-keeping obligations
Opt out of marketing communications at any time

To make a request, contact us at info@jeevgroup.com.au or 0480 082 276.

We will respond within a reasonable period, usually within 30 days.

12. Marketing communications

If you have provided your details, we may contact you about our services.

Every marketing message will include a way to opt out. You can also ask us to stop at any time by emailing info@jeevgroup.com.au.

13. Complaints

If you believe we have mishandled your personal information, contact us first at info@jeevgroup.com.au.

We will investigate and respond.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC):

Website: oaic.gov.au
Phone: 1300 363 992

14. Changes to this policy

We may update this Privacy Policy from time to time.

The current version will always be available on our website with the date it was last updated.

19. Contact us

Jeev Constructions

92 Bungarribee Road, Blacktown NSW 2148
Phone: 0480 082 276
Office: 02 9199 9604
Email: info@jeevgroup.com.au
Website: jeevconstructions.com.au
NSW Contractor Licence: 466622C